Help Desk Tier 1
First-line IT support for VA end users. Handles password resets, account unlocks, basic hardware/software troubleshooting, and ticket triage. Escalates to Tier 2 as required.
PSG recruits, screens, and employs cleared federal IT workers across all 18 VA VISNs. We handle recruiting, Public Trust clearance processing, SCA compliance, and W-2 payroll — so prime contractors get a clean billing relationship, not a management burden.
PSG staffs all core VA IT operations labor categories. Every worker is SCA Wage Determination compliant for their work location, employed on W-2 payroll, and personally screened by the owner.
First-line IT support for VA end users. Handles password resets, account unlocks, basic hardware/software troubleshooting, and ticket triage. Escalates to Tier 2 as required.
Escalated IT support resolving complex issues beyond Tier 1 scope. Handles application errors, VPN, network connectivity, and advanced account management. Coordinates with engineering teams.
On-site and remote desktop and laptop support for VA facilities. Imaging, hardware deployment, peripheral management, OS upgrades, and end-user technology lifecycle management.
Administration and maintenance of Windows Server environments, Active Directory, VMware, Group Policy, and enterprise storage. Supports VA FISMA compliance requirements.
Day-to-day administration of VA network infrastructure. VLAN management, switch/router configuration, monitoring, and change management within established network architecture.
Design, implementation, and troubleshooting of VA network infrastructure. Routing protocols, firewall policy, network segmentation, and documentation of network architecture.
Senior-level network engineering for complex VA environments. Architecture design, security compliance, advanced routing, WAN optimization, and technical leadership on network projects.
PSG handles every step from receiving a position requirement to placing a cleared, SCA-compliant worker on your contract.
PSG receives position requirements, pulls the applicable Wage Determination from SAM.gov, and prices the position correctly before accepting it. No stale WDs.
The owner personally screens every candidate using role-specific technical criteria. One qualified candidate is presented — not a stack of résumés to sort through.
PSG sponsors the Public Trust application (SF-85P or SF-86) at no cost to the candidate. Priority given to candidates with existing clearances to reduce lead times.
Worker is employed on PSG W-2 payroll with full SCA benefits. PSG handles all payroll, fringe, compliance, and ongoing worker management throughout the contract.
PSG only accepts IT positions it can fill. No false starts, no bait-and-switch candidates. Attach our capability statement to your next proposal.
Legitimate SDVOSB Subcontracting Credit
SBA VetCert certified. Audit-proof SDVOSB spend that counts toward your subcontracting goals under FAR 52.219-27. The owner is a 100% P&T disabled veteran with an honorable discharge.
Owner-Screened Candidates Only
The owner is an active Network Engineer II with CompTIA Security+, Network+, and A+. Every IT candidate is screened against technical criteria by someone who works the role.
Zero Compliance Risk
PSG pulls the Wage Determination before pricing every position. All IT workers are W-2 employees with SCA H&W fringe and paid leave. No audit surprises. No 1099 misclassification exposure.
Single Point of Contact
No account managers, no layers. The owner responds within hours, manages the worker relationship, and resolves any issue mid-contract with direct authority.
Nationwide Coverage, Any VISN
PSG recruits nationally. Remote, hybrid, or on-site — all 18 VA VISNs. Multi-site contracts with seats in multiple states are handled with the same process and compliance discipline.
When you subcontract an IT position to PSG, here is everything PSG manages so your team doesn’t have to.
PSG employs every worker on W-2 payroll with full SCA benefits. No 1099 misclassification. No surprise deductions. A veteran-owned employer that speaks federal IT.
W-2 Employment — Never 1099
All taxes withheld, workers’ comp covered, unemployment eligible. Full legal employee protections from day one.
SCA Health & Welfare Fringe — $5.55/hr
Federal requirement under the Service Contract Act, delivered through health plan or cash equivalent. Not optional — it’s your legal right.
11 Federal Holidays + 10 Days PTO
All 11 federal holidays paid. 80 hours of paid vacation accrued annually. Paid sick leave at 1 hour per 30 worked under EO 13706.
Public Trust Clearance Sponsorship
PSG sponsors your SF-85P or SF-86 application at no cost to you. We prioritize candidates with existing clearances for faster placement.
Recruiter Who Speaks Federal IT
The owner is an active Network Engineer II with Security+, Network+, and A+. Your interview is a technical conversation — not a keyword-matching exercise by someone who has never worked the role.
Veteran-Owned and Veteran-Aware
Veterans are prioritized and understood — not processed as a checkbox. The owner is a 100% P&T disabled veteran who has been through the federal system personally.
Positions are contingent on VA contract award. We work nationwide across all 18 VISNs — remote, hybrid, and on-site.
Send your résumé and we’ll match you to an open or upcoming position. Veterans and candidates with existing Public Trust clearances are prioritized.
Apply NowReach out directly — the owner answers every inquiry personally.
PSG staffs Help Desk Tier 1, Help Desk Tier 2, Desktop Support, Systems Administrator, Network Administrator, Network Engineer I, and Network Engineer II under NAICS 541512, 541519, and 561320.
Yes. PSG recruits nationally and supports remote, hybrid, and on-site IT placements across all 18 VA Veterans Integrated Service Networks. Any state, any VISN, same process.
PSG pulls the applicable SCA Wage Determination from SAM.gov for each work location before accepting any position. WDs change by locality — PSG never uses a stale rate. All IT workers are paid at or above the applicable prevailing wage.
Yes. PSG sponsors SF-85P and SF-86 applications at no cost to the candidate. We prioritize candidates with existing Public Trust or Secret clearances to reduce onboarding lead times for prime contractors.
All PSG IT workers receive W-2 employment, SCA H&W fringe at $5.55/hr, 11 paid federal holidays, 80 hours paid vacation annually, EO 13706 paid sick leave, and Public Trust clearance sponsorship.
PSG is owner-operated with no layers. Position requests are acknowledged within hours, not days. A pre-screened candidate can typically be presented within 5–10 business days depending on clearance requirements and labor category.